VANAR SUPPORT · MIGRATION EVENT LIVE
STUCK ON THE
MIGRATION.
WE'LL WALK
YOU THROUGH.
Chatbots guess. Forums argue. Vanar Support fixes it. Real answers for migration, bridging, swapping, and every other snag between you and a working Organization. Settled in USDC on Base, sorted in minutes.
SCROLL FOR HELP TOPICS
WHAT DO YOU NEED HELP WITH
PICK YOUR ISSUE.
Most tickets fall into one of these. Tap the one that matches what's happening and we'll take you straight to the fix, no queue required.
Token Migration
Move legacy $VANRY to the new contract before the sunset deadline.
Most common · Live eventBridging
Assets stuck between chains, failed bridge transactions, wrong network.
Swapping
Slippage errors, failed swaps, and liquidity issues on Vanar DEXs.
Claiming Rewards
Staking rewards not showing, claim transactions failing, vesting questions.
Airdrops
Eligibility checks, missing allocations, and claim-portal troubleshooting.
Wallet & Network
Adding Vanar to your wallet, RPC errors, and connection issues.
Payments & USDC
Settlement delays, failed USDC payments, and Base network gas issues.
Org & Account
Login issues, Organization setup, and marketplace account questions.
Staking & Unstaking
Stuck in staking, can't unstake, rewards not arriving, and other staking issues.
THE $VANRY MIGRATION
FOUR STEPS TO A CLEAN MIGRATION.
Whatever's holding you up, it's one of these four stages. Pick where you're stuck and we'll get you moving again.
CONNECT YOUR WALLET
AND VERIFY YOUR BALANCE.
Link the wallet holding your legacy $VANRY. We check your balance against the snapshot automatically, no manual forms.
VANAR MARKETPLACE
CHECK STATUS, OR OPEN A TICKET.
Every request carries a status you can track in real time. Search your issue first, and if nothing matches, hand it to a human.
ALL SYSTEMS
Bridge, swap, and settlement rails are live and operating normally.
OPEN A TICKET
Can't find your answer? Route it to a specialist, tracked end to end.
🔍 SEARCH THE HELP CENTER
Search by what's happening. Every article shows resolution time and confidence score, so you find the fix that's actually worked for others in the exact spot you're in.
💬 ASK IN 60 SECONDS
Describe your issue in plain language. Get triaged instantly to the right guide, transaction checker, or a live agent if it's urgent.
✅ VERIFIED RESOLUTION
Every ticket closes with an on-chain or off-chain confirmation, so you know it's actually fixed, not just marked closed.
THE SUPPORT SUITE
NOT A BOT. A WHOLE HELP DESK.
Everyone else hands you a chatbot that loops. Vanar Support routes you to the specialist queue for the exact problem you have, backed by guides that are actually kept current.
QUEUE
MIGRATION
Everything about moving from the legacy $VANRY contract to the new one. Snapshot checks, wallet verification, failed transactions, and deadline questions, triaged to the right fix in under a minute.
BEFORE YOU OPEN A TICKET
COMMON MIGRATION QUESTIONS.
Legacy $VANRY remains claimable after the sunset window, but it moves to a manual claim process that takes longer to process. We strongly recommend migrating before the deadline shown in the banner above.
Stuck transactions are almost always a gas or RPC issue on Base. Check your transaction hash against the Bridge Checker in the Bridging queue above before opening a ticket, most resolve automatically within 10 minutes.
No. Exchanges handle the contract migration on your behalf. This only applies to $VANRY held in a self-custody wallet.
Most bridge transfers to Base settle in under 6 minutes. If it's been longer, use the Bridge Checker to see the exact step your transfer is on.
Airdrop eligibility snapshots are wallet-specific and tied to on-chain activity before the snapshot date. Check the Airdrops queue for an eligibility checker, or open a ticket with your wallet address for a manual review.
